Updated November 15, 2024

RONATI

Ronati, Inc. (“Ronati”, “we”, “us”, or “our”) recognizes the importance of privacy. In this Privacy Policy, we describe how we collect, use, and disclose information that we obtain about visitors to our websites and mobile applications (collectively, the “Site”); and about users of our applications and technology platforms, including but not limited to web hosted services for the promotion, software, support services, and/or other services (collectively, “Services”).

This Privacy Policy is intended to provide visitors to the Site, the organizations that have contracted to use our services (“customers”) and their end users, as well as other individual users of our Services, (all of which, collectively, are “you”) with our data protection policies.

This Privacy Policy is part of the Terms of Use, Terms of Service, and Terms and Conditions for the Site and any of our Services.

By accessing the Site or by using any of our Services, you agree that any information that we collect from or about you through our Services, including personal information, anonymous information, and aggregate information, will be handled as described in this Privacy Policy.

Your use of the Site or our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. Our Terms of Use are incorporated by reference into this Privacy Policy.

Data Protection Highlights

These data protection highlights are intended to provide you with a few key points of our Privacy Policy and will tell you how Ronati uses Personal Data collected through our Site or Services. Our Full Customer Privacy Notice follows afterward and will provide you with more detail on our global data protection practices.

What is Personal Data?

“Personal Data” means any personally identifiable information that can be linked back to you such as your name, email address, phone number, mailing address, company, or IP address; or items purchased, sold or of interest.

How Does Ronati Collect Personal Data?

We collect Personal Data when you visit our websites, use our applications, submit information through our submission forms, contact us, send information to us directly, or upload information to our technology platforms. We also receive Personal Data collected by our affiliates, channel partners, service providers, and other third-party providers.

How Ronati Uses Personal Data

Ronati uses Personal Data to respond to your inquiries, to provide information about our Services to you, to run our technology platform(s), to improve our Services, for hiring/employment purposes, to comply with legal obligations, and as otherwise described in our data protection notice(s) and applicable agreements for Services.

Your Rights

You are not obligated to provide us with your Personal Data, however, the performance of several services may not be possible if you choose not to provide your Personal Data.

If you are not a customer or an end user:

If you are not a customer or an end user, please email studiosupport@ronati.com to access, amend, delete, rectify, withdraw consent, or object to the processing of your Personal Data. Our data protection notices have more information about these options.

If you are a customer or an end user:

If you do not wish to receive offers or other notices from us in the future, you can “optout” by changing your communication preferences or by emailing studiosupport@ronati.com. We will try to complete your request as promptly as possible. Any changes will affect only future uses of your information.

If you are an end user of Ronati’s Services where we provide the Services under contract with your organization (i.e., your employer and our customer), it is your organization that controls the information processed by the Services. If you do not agree with the use of your Personal Data, we recommend you reach out to your organization’s Account Owner (as defined in this Customer Privacy Notice) to exercise your rights. You may also email studiosupport@ronati.com and we will reach out to your Account Owner for you.

Contact Us

If you would like more information on our data protection practices, you can review our full data protection notices contained on our Site.

Please direct any complaints, requests, or inquiries to studiosupport@ronati.com. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, and you are located in the EEA or other applicable jurisdictions, you have the right to lodge a complaint with the competent supervisory authority.

Full Customer Privacy Notice

Important Information

Ronati, Inc. (“Ronati”, “we”, “us”, or “our”) recognizes the importance of privacy. In this Privacy Policy, we describe how we collect, use, and disclose information that we obtain about visitors to our websites, users of our applications and technology platforms, including but not limited to web hosted services; software; support services; and/or other services (collectively, “Services”).

This Privacy Notice is intended to provide organizations that have contracted to use our services (a “customer”) and their end users, as well as other users of our Services, (collectively, “you”) with our data protection policies.

By using any of our Services, you agree that any information that we collect from or about you through our Services, including personal information, anonymous information, and aggregate information, will be handled as described in this Privacy Policy.

Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. Our Terms of Use are incorporated by reference into this Privacy Policy.

Information We Collect

We collect information about you directly from you, from third parties, and automatically through your use of our Services. We may combine information automatically collected with other information that we have collected about you.

Information We Collect Directly From You:

Communicating with us. In general, you can visit the Site without telling us who you are or revealing any information about yourself. However, we may collect information about you directly from you.

For example, we may collect name, username, email address, etc.. With your consent, we also collect passwords; usernames; preferences; etc.. We will also collect other information that you provide to us through our Services.

If you correspond with us through our Contact Us page, by phone, email or otherwise, we will retain the Personal Information that you provide. This includes Personal Data you provide when participating in discussion boards or social media functions on the Site, and when you report a problem with the Site. If you contact us via email or social media, we shall consider that as your consent to both reply to that email or message and use positive messages for promotion both online and off. If you do not wish for such communication, you may not submit the forms or you may request to be removed from such contact lists.

Creating an account. To take advantage of some of our Services you are required to register and create an account via the Sign-Up page on our Site or similar mechanism. When you open an account with us, we ask you to provide Personal Data (such as your name, billing address, phone number, email address, payment information, profile, company profile, preferences, communication preferences, professional and business affiliation where relevant, and contact information); and to create a user password that, combined with your login email address, allow access to your account. This Personal Information is used to identify you as a registered user.

Information We Collect Automatically Through Our Services:

We automatically collect information through your use of our Services, including but not limited to, your Internet protocol (IP) address, the type of browser you are using, domain name, the website that led you to our Services, the website to which you go after leaving our Services, dates and times you access our Services, geolocation and other logging data.

We do not treat this information as Personal Data, except where the information can identify you when associated with other Personal Data we hold or where we are required to do so under applicable law.

We may combine automatically collected information with other information that we collect about you. Please see our Cookies and Other Tracking Mechanisms section below for more information.

How We Use Your Information

We use your Personal Data according to the terms of the Privacy Policy and Terms of Service in effect at the time of use.

We will process your Personal Data where (1) you have provided your consent, which can be withdrawn at any time, ( (2) where we are required by law, (3) where processing is required to protect your vital interests or those of another person, or (4) where the processing is necessary for the purposes of our legitimate commercial interests, except where such interest are overridden by your rights and interests. We may use your information, including personal information, for the following purposes:

Providing and Improving Our Services. To facilitate payments; provide our Services to you; to improve our Services; to respond to your inquiries; and for other customer service and support purposes.

Communications and Marketing. To communicate with you about your account and use of our Services; to provide you with news and newsletters, special offers, promotions and other information we think may interest you; and for other informational, marketing, or promotional purposes.

Research and Analytics. To analyze how you interact with our Services; and for other research, analytical, and statistical purposes.

Protecting Rights and Interests. To protect our rights and interests as well as the rights and interests of our users and any other person, as well as to enforce this Privacy Policy and our Terms of Use.

Legal Compliance. To comply with applicable legal or regulatory obligations, including informal requests from law enforcement or other governmental authorities.

Common examples of processing activities we undertake (and the legal basis for these) are detailed below. Please note, this list is not exhaustive.

1. a) We may process the Personal Information you provide to us for the following purposes as is necessary for the performance of a contract (e.g. a transaction) to which you are party, or to answer questions or take steps at your request prior to entering into a contract:

   • to administer or otherwise carry out our obligations in relation to any agreement to which we are a party;
   • to respond to your inquiries and to provide you with the information, products and services that you request from us;
   • to verify that you qualify as a member of the Site;
   • to create and manage our customer accounts;
   • to notify you about changes to our services and products;
   • to prepare and process invoices;
   • to provide after-sales customer relationship management; and
   • to contact you as necessary.

2. b) We may process the Personal Information you provide to us for the following purposes as is necessary for certain legitimate interests, or where you have given your informed consent to such processing if required by applicable law (such consent can be withdrawn at any time):

   • to record, monitor, and log calls for transaction management and quality and training purposes;
   • to send you communications about (1) our own products and services, (2) products and services offered by sellers or advertisers on our Site and (3) products and services of third parties (those not offered by sellers on our Site) that we think you may find of interest, provided you have given your consent;
   • to administer any loyalty program, promotion, contest, survey, or competition;
   • to offer our products and services in a personalized way, for example, we may provide suggestions based on previous requests to identify suitable products and services more quickly; and
   • to create products or services that may meet your needs.

3. c) We may process the Personal Information we collect (which we shall endeavor to anonymize where practicable consistent with our business needs) for the following purposes as necessary in our legitimate business interests (provided such interests are not overridden by your interests or fundamental rights):

   • to monitor quality control and ensure compliance with any and all applicable laws, regulations, codes and ordinances, for example, in response to a request from a court or regulatory body, where such request is made in accordance with the law;
   • to resolve any disputes;
   • to ensure the security of your account and our business, preventing or detecting fraud, malicious activity or abuses of our Site, for example, by requesting verification information in order to reset your account password;
   • to develop and improve our products and services, for example, by reviewing visits to our Site and its various subpages, demand for specific products and services and user comments;
   • to administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
   • to improve the Site and to customize the content you see on the Site;
   • as part of our efforts to keep the Site safe and secure;
   • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
   • to do internal research on our Site visitors’ interests and behaviors to better understand and serve our members.

How We Disclose Your Information

We may disclose your information, including personal information, to the following entities:

Service Providers. We may disclose your information to our vendors, partners, service providers, agents, or others who perform functions on our behalf. For example, we use a third-party service provider to process payments on our behalf. We may also use a thirdparty service to facilitate live chat conversations between us and our users.

Linked Sources. To the extent that you came to our Site or Services via a third-party link or connection (“Linked Sources”), e.g., to one of our partners, some of your Personal Data will likely be shared between us and those Linked Sources.

We may also disclose your information, including personal information, in the following ways:

Business Transfers. We may disclose your information to another entity if we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, as part of a bankruptcy proceeding, or as part of any other similar business transfer.

Protecting Rights and Interests. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which we are involved.

Legal Compliance. We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.

Aggregate and De-Identified Information. We may disclose aggregate, anonymous, or deidentified information about users for marketing, advertising, research, compliance, or other purposes.

Cookies and Other Tracking Mechanisms

Cookies are small pieces of information stored on your computer for the use of one or more websites. For example, if you log into your bank online, the bank will store when you last used the site. This enables them to automatically log you out after so many minutes of no activity to protect your account and privacy.

We use cookies and other tracking mechanisms which collect and store personal, identifiable information to provide various services including, but not limited to identifying you each time you login, protecting your account and privacy, locating and keeping track of items in which you have an interest, allowing us to transmit your information to specific third-party services and tracking actions you have begun or completed on our website. These cookies are essential to deliver any and all the services on our website.

We also use cookies and other tracking mechanisms to collect anonymous information, such as operating system, browser, geolocation, length of time on each page, which pages you visit, etc. This information is used by third-party services to provide us with aggregated data reports to improve the functioning of the website and for marketing.

Third-Party Analytics

We may use third-party analytics companies, such as Google Analytics, to evaluate use of our Services. We or our service providers use these tools to help us understand use of, and to improve, our Services, Services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services.

Do Not Track Disclosure

Our Services does not respond to Do Not Track signals.

Third-Party Links

Our Services may contain links to third-party websites and applications. When you use the Site or our Service, you may be directed to other websites that are beyond our control. These may include merchant sites for where you for your subscription. Any access to and use of such linked websites and applications is not governed by this Privacy Policy. Instead, your data will be governed by their terms and conditions, and their privacy, GDPR and cookie policies; so, you should review their terms carefully. We are not responsible for the information practices of such third-party websites or applications.

For example, in order to subscribe to our service, you will be directed to Stripe. For more information about Stripe’s privacy practices, please see https://stripe.com/privacy.

Security

We have taken steps to help protect the personal information we collect. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

We use reasonable physical, electronic, and administrative safeguards to help us protect the security, integrity and confidentiality of data stored on our system. We believe that the measures we have implemented minimize the risk of a security breach to an appropriate level given the types of Personal Information involved.

Please note that any Personal Data you provide us by email is unencrypted. Please note that transmission of Personal Data via the internet is not completely secure and although we will endeavor to protect your information, we cannot guarantee the security of your information transmitted to our Site; any transmission is therefore at your own risk. However, once we have received your information, we will use procedures and security features to try to prevent unauthorized access.

Your Choices

You may update your personal information by emailing us at studiosupport@ronati.com. We may send you promotional email messages. You may stop receiving promotional email messages by following the link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to communicate with you regarding service-related issues.

If you are not a customer or an end user:

If you are not a customer or an end user, please email studiosupport@ronati.com to access, amend, delete, rectify, withdraw consent, or object to the processing of your Personal Data. Our data protection notices have more information about these options.

If you are a customer or an end user:

If you do not wish to receive offers or other notices from us in the future, you can “optout” by changing your communication preferences or by emailing studiosupport@ronati.com. We will try to complete your request as promptly as possible. Any changes will affect only future uses of your information.

If you are an end user of Ronati’s Services where we provide the Services under contract with your organization (i.e., your employer and our customer), it is your organization that controls the information processed by the Services. If you do not agree with the use of your Personal Data, we recommend you reach out to your organization’s Account Owner (as defined in this Customer Privacy Notice) to exercise your rights. You may also email studiosupport@ronati.com and we will reach out to your Account Owner for you.

Data Removal and Deletion

All personally identifiable information is currently retained and processed on computers located in Ireland. When you terminate your account, all information that we have retained is deleted. If you decide to delete your data and account with Ronati, you may do so by emailing studiosupport@ronati.com.

You can also remove your User Content uploaded or gathered by specifically deleting it. However, in certain reasonable instances, some of your User Content (such as posts or comments you make or references not on your profile or portfolio pages) may not be completely removed and copies of such User Content may continue to exist on the Services. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) this User Content.

Your California Privacy Rights

If you are a California resident then under Cal. Civ. Code § 1798.83 you may request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at the contact information provided below. In your request, please attest to the fact that you are a California resident and provide a current California address for your response.

Children

Our Services are not targeted to children under eighteen (18) years of age and we do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will promptly delete such personal information from our systems.

Transfers of Your Personal Information

Your Personal Data will be collected, transferred to, and stored by us in the United States or by our affiliates in other countries where we operate. Currently, our In the event that your Personal Data is processed outside the European Economic Area (EEA) or other applicable jurisdiction, we will ensure that the recipient of your Personal Data offers an adequate level of protection by entering into an agreement to abide by Standard Contractual Clauses for the transfer of data as approved by the European Commission (Art. 46 GDPR), or another mechanism approved by appropriate regulatory bodies. The GDPR permits cross-border transfers of data as long as appropriate safeguards are met. We have implemented robust technical and security measures to ensure the proper protection of information.

Contact Us

We respect your privacy. If you have questions about this Privacy Notice or the privacy aspects of our Services, please contact us at:

Ronati, Inc.
1501 Belcher Rd S #1B
Largo, FL 33771
US +1 866 739 8343
studiosupport@ronati.com

Changes to this Privacy Policy

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes, including any material changes, to this Privacy Policy on our Services.